FAQS
Find answers to some of our most frequently asked questions.
PRODUCTS
Where is your olive oil made?
Our olive oil is made in California's San Joaquin Valley.
Are your olive oils organic?
Yes! All of our olive oils are organic extra virgin olive oils.
Where are your balsamic vinegars made?
Our balsamic vinegars are produced in Modena, Italy, a region known for its tradition of balsamic vinegar.
What are infused olive oils?
Our infused oils combine organic extra virgin olive oil with the essence of their featured ingredient, from lemon and basil to garlic, rosemary, blood orange, and hot pepper.
STORAGE & USE
How should I store my olive oil?
Store your olive oil in a cool, dark place away from direct sunlight and heat. Keep the bottle tightly closed when not in use.
How long does olive oil last after opening?
For the best flavor and freshness, we recommend enjoying your olive oil within the timeframe indicated on the bottle.
What can I use the infused oils for?
Our infused oils are made for everything from finishing dishes and dipping bread to dressings, marinades, vegetables, pasta, and more.
What foods pair well with balsamic?
Balsamic is delicious with salads, vegetables, cheese, fruit, meats, and desserts.
ORDERS & SHIPPING
Do you offer free shipping?
Yes. Enjoy free shipping when you purchase three or more bottles.
How long does shipping take?
Delivery times vary by location. Your estimated arrival date will be shown at checkout once you enter your shipping address.
Can I track my order?
Yes. Once your order ships, you'll receive tracking information by email.
What if my order arrives damaged?
Please contact us as soon as possible with your order number and photos of the damaged product and packaging. We'll be happy to help make it right.
Can I change or cancel my order?
If you need to make a change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes.
What is your return policy?
We accept returns within 14 days of delivery. Items must be unopened, unused, sealed, and in their original condition and packaging. For food safety reasons, we cannot accept returns of opened or used bottles. Customers are responsible for return shipping costs on eligible returns.